OSG Shop

Support Center

Top-up guides, the OSG Wallet wallet and OSG Points rewards explained, and how to track your order. It is all right here.

How to Top Up

  1. Choose Your Game

    Find your game through search or the catalog on the home page, then open its top-up page.

  2. Enter Your Game ID

    Fill in your player ID (and server, if asked) carefully so the items land in the right account.

  3. Pick Your Item

    Choose the package you want. Every price is shown upfront in Philippine Pesos (₱), with no hidden fees at checkout.

  4. Pay Your Way

    Pay with any method listed in the payment step, or straight from your OSG Wallet balance.

  5. Delivered to Your Account

    Delivery starts once your payment is confirmed, and the receipt page shows each step until it lands. Keep your receipt link to check the status anytime.

OSG Wallet & OSG Points

What are OSG Wallet?
OSG Wallet are your OSG Shop wallet balance: 1 OSG Wallet = ₱1.00. Use them to pay for any top up instantly. You can add funds from your Member dashboard, from ₱50.00 up to ₱20,000.00 per top up.
What are OSG Points?
OSG Points are reward points you earn on orders paid with OSG Wallet. Redeem the points you collect for OSG Wallet directly from your Member dashboard.

Track Your Order

Already topped up and wondering where your order is? Check its status with your order number, phone number, or game User ID.

Track Order

Still Need Help?

Our support team is ready to step in whenever the guides are not enough.

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